How can I contact Pietra?

We’re here to help! Whether you have a quick question or need in-depth support, there are several ways to get in touch with our team:

You can email us anytime at creators@pietrastudio.com.
We typically respond within 2 business hours during our standard support hours.

When you're logged into the Pietra platform, look for the chat icon in the bottom-right corner of your screen. Our team is available to assist you in real time during business hours.

If you're on a Business Tier or Managed Service account, you can schedule on-demand calls with our in-house experts. We offer guidance across platform usage, sourcing, fulfillment, and e-commerce strategy. Log in and visit the Help section to book a call.