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When I Cancel an Order Item, What Does It Mean to Restock Inventory?
When I Cancel an Order Item, What Does It Mean to Restock Inventory?
Updated over 2 weeks ago

When canceling an item in your order via the Orders section, you’ll see an option to restock the item back into your available inventory.

Restock Inventory Options

  • Check the Restock Inventory Box - Any canceled units will be added back into your available inventory count.

  • Leave the Restock Inventory Box Unchecked - The canceled units will not be added back into your available inventory.

Important Note

We generally recommend leaving the box unchecked if Pietra has indicated the SKU is out of stock. Restocking incorrectly could result in adding units back into inventory that are not actually available, which may lead to order fulfillment issues.

If you’re unsure about restocking inventory or have questions about managing stock levels, feel free to contact our support team for assistance.

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