Overview
Pietra operates a private 3PL (third-party logistics provider) designed to support growing brands across DTC, wholesale, and retail. By using Pietra, brands save an average of 30% or more on logistics and fulfillment services.
Below is a summary of our membership plans, fulfillment fees, shipping costs, and storage pricing to help you understand how Pietra’s services are structured.
Membership Plans & Fulfillment Pricing
Service | Pietra Business & Managed Service | Pietra Essentials | Competitor Average |
One-time setup cost | $0 | $0 | $550 |
Inventory receiving | $0 | $0 | $20-$40/hr |
Fulfillment rate (per order) | $1.15, unlimited picks | $1.50, unlimited picks | $2.25+ |
Shipping rates | See rate card | See rate card | Variable |
Shipping materials (boxes, mailers, wrap, etc.) | $0.30 per order | $0.35 per order | $1-$2 per order |
Custom product & packaging kitting | $1/unit | $1/unit | $50/hr, avg. 30 units/hr |
Returns, exchanges, restocking (excl. shipping) | $2/order | $2/order | $3-$5 |
Storage Fees (Billed Monthly)
Storage Type | Cost | Capacity Examples |
Small Bin | $1/bin | Holds ~30 pieces of jewelry |
Medium Bin | $3/bin | Holds ~20 t-shirts |
Large Bin | $4/bin | Holds ~70 candles |
Pallet | $25/pallet | Large bulk storage |
📌 Note: One bin is required per SKU variant.
Wholesale Order Fulfillment
Fee: $5 per order + $0.25 per unit
Billed: Weekly
Applies to:
Orders shipping to retailers (Faire, Shopify wholesale, etc.)
Bulk orders with 20+ units
Manually entered or imported wholesale orders
📌 Important: If your wholesale orders require specific packaging, please set up a Fulfillment Rule before orders are processed.
Low Volume Fees
Unlike traditional 3PLs, Pietra does not charge receiving, setup, or account management fees. However, a small fee applies to maintain warehouse operations:
Plan | Low Volume Fee |
Pietra Essentials (Storage & Fulfillment Module) | $37/week OR 3% of sales (whichever is lower) |
Pietra Business & Managed Service | No low volume fees |
Example: If you sell a $20 item on Shopify, your low-volume fee is only $0.60.
Insurance
All brands should carry additional product insurance when using a 3PL. Pietra’s fulfillment centers are insured as required by law, but additional coverage is recommended.
Questions?
For additional details and resources, visit the Pietra Help Center homepage
Last updated 01/27/2025