Welcome to Pietra Fulfillment. Pietra offers an all-in-one solution for storing, managing, and shipping inventory with ease. Whether you’re fulfilling direct-to-consumer (DTC) orders or managing wholesale shipments, Pietra provides a streamlined, scalable fulfillment experience that helps your brand grow.

In this overview, we’ll walk through everything you need to know about how the platform works, key features, and how you can start optimizing your fulfillment today.

The Pietra Fulfillment Platform is designed to take the complexity out of logistics. From inventory storage to automated order fulfillment, our system provides full visibility into your supply chain so you can focus on what matters most—building your brand.

With Pietra, you can:

Now, let’s break it down step by step.

Once you send your inventory to a Pietra fulfillment center, our team logs every item, performs quality control checks, and ensures your stock is properly stored. You’ll be able to:
✅ View inventory levels in real time
✅ Organize products by SKU, size, or variant
✅ Get notified when inventory is running low

This gives you complete visibility over your stock, ensuring you never oversell or lose track of your products.

As soon as an order is placed through your store, it automatically syncs with the Pietra platform. You can log into your dashboard to:
✅ View all incoming orders in real time
✅ Track fulfillment status for each order
✅ Manage wholesale and bulk shipments alongside DTC orders

The platform makes it easy to manage multiple fulfillment channels without extra work.

Our fulfillment centers use industry-best practices to ensure your orders are picked, packed, and shipped with accuracy and care. With Pietra, you can:
✅ Choose between discounted carrier rates or use your preferred shipping methods
✅ Customize packaging and branding options for an elevated customer experience
✅ Automatically generate shipping labels and provide tracking updates

Customers receive real-time shipping updates, reducing the number of support inquiries and increasing satisfaction.

Keeping track of your inventory is critical to running a smooth fulfillment operation. With Pietra, you get:
✅ Real-time inventory monitoring with automatic updates
✅ Quality control processes like barcode scanning and audits
✅ Smart inventory alerts to prevent stockouts and delays

This ensures that every order is accurate, and your inventory remains well-managed at all times.

Handling returns is just as important as shipping orders out. Pietra’s platform simplifies this by allowing you to:
✅ Process returns and restock inventory with ease
✅ Track return reasons to help improve product offerings
✅ Manage exchanges and refunds within a single system

This makes the return process hassle-free for both you and your customers.

Here’s a quick recap of why brands trust Pietra for fulfillment:

🚀 Seamless Order Syncing – Automatically pull orders from your store into Pietra’s fulfillment dashboard.
📦 End-to-End Inventory Management – Store, track, and replenish inventory in real time.
✈️ Flexible Shipping Options – Access discounted carrier rates or use your own shipping methods.
📊 Data-Driven Insights – Monitor stock levels, fulfillment rates, and shipping performance.
🔄 Effortless Returns & Exchanges – Process returns efficiently to keep customers happy.

With these features, Pietra ensures that your fulfillment process is as simple, efficient, and scalable as possible.

Setting up your fulfillment process with Pietra is easy.

1️⃣ Send Your Inventory – Ship your products to a Pietra fulfillment center.
2️⃣ Sync Your Store – Connect your e-commerce platform for automatic order processing.
3️⃣ Track & Optimize – Monitor fulfillment, manage inventory, and streamline logistics.

Once your fulfillment is up and running, you’ll spend less time managing orders and more time growing your brand.

Check out our onboarding guide for full details.

The Pietra Fulfillment Platform is built to help brands scale with confidence. Whether you're shipping a few orders a month or managing high-volume fulfillment, our platform adapts to your needs—so you can focus on what truly matters.

If you're ready to optimize your fulfillment, log in to your Pietra dashboard or reach out to our support team to get started today.