What it does
The Top Issues Report Assistant analyzes your business data to diagnose the top issues or bottlenecks that might be holding back your growth. It’s like a business analyst or consultant that looks across sales, marketing, and operations to tell you “Here are the main things to fix or focus on.”
How it works
You can run this report periodically (say, monthly) or when you feel something’s off. The AI will:
Analyze key metrics and data – It reviews sales trends, website analytics, marketing performance, customer feedback, fulfillment stats, etc., to spot anomalies or downward trends. For example, maybe sales are plateauing, web traffic is up but conversion is down, inventory turnover is slow on certain products, etc.
Identify top 2-3 issues – Instead of overwhelming you with data, it picks the most impactful problems. For instance: “Issue: High cart abandonment rate – many users leave at checkout. Issue: Stockouts on bestsellers – you ran out of 3 popular items, losing potential sales. Issue: Low repeat purchase rate – customers aren’t coming back as expected.” It will focus on areas that, if improved, could significantly boost your performance.
Provide evidence and context – For each issue, it shows the data behind it (e.g., “Cart abandonment is 80% this month, 10% higher than last month, perhaps due to a shipping cost spike or a bug on mobile checkout.” Or “Your top product was out-of-stock for 5 days, during which you had 50 search hits for it – indicating missed sales.”). This helps you understand and trust the diagnosis.
Suggest next steps – It won’t just drop bad news; the AI will also suggest actions to tackle each issue. For the above examples, it might say “Consider offering free shipping over a threshold to reduce cart abandonment” or “Plan inventory better or use the Inventory Forecast Assistant to avoid stockouts” or “Start a loyalty email campaign to improve repeat purchases.” It ties back to Pietra’s tools or general best practices for solutions.
Why it’s useful
As a small business owner, it’s hard to step back and analyze your own business objectively. This Assistant does that analysis for you, pointing out the forest from the trees. It’s extremely valuable to know where to focus your limited time and resources. Instead of guessing “maybe I need more ads” or “maybe my prices are wrong,” you get a data-backed answer like “No, the biggest issue is actually your site’s slow page load causing drop-offs” (for example). By addressing the issues the AI flags, you can unlock growth or efficiency improvements much quicker. It’s like having a virtual COO/analyst always auditing and advising your business.
Example use case
After a month of slower sales, a founder runs the Top Issues Report. The AI finds: 1) Their average shipping time has increased to 10 days (likely due to a fulfillment delay) and customers complained – causing some to not reorder. 2) Their ad spend ROI dropped – because one ad set was targeting a broad audience that wasn’t relevant, wasting budget. The report suggests working with Pietra’s fulfillment team to resolve shipping delays, and using the AI to refine the ad targeting. The founder takes action on these two fronts in the next month and sees a rebound in customer satisfaction and ad efficiency. Without the AI’s report, they might have continued blaming the wrong factors, but now they fixed what truly mattered.